Payment and Payout Terms
Last updated: January 17, 2023
These Payment and Payout Terms are made pursuant to the Trustoa, Inc. (the “Company”) Terms of Service , which govern the use of the Company’s “GoGuide” application, website, and service, including any content, functionality and services offered on or through www.goguide.io or any other website through which the Company makes its services available (the “Website”), and to any mobile, tablet and other smart device applications, and application program interfaces (the “Application”) (collectively, the “Services”). All Adventures booked via the Services create an Agreement between registered users seeking adventures (“Customers”) and other registered users offering authentic adventures in the community (“Partners”). Partners can use the Services to publish experiences and excursions in their fields of expertise (“Adventures”), which can then be booked by Customers who wish to participate in that Adventure.
Your access to and use of the Services is conditioned upon compliance with the Terms of Service and your understanding and agreement that the Company is merely a facilitator providing an online marketplace connecting users, and that the Company is not a participant in any relationship between users, Partners or Customers, nor is it a party to any contractual relationship between a Partners and a Customer.
These Payment and Payout Terms are incorporated into, and form part of the Terms of Service, and any Customer or Partners participating in any Adventure offered through the Services, is bound by these Payment and Payout Terms. These Payment and Payout Terms constitute a legally binding agreement between you and the Company and govern the Payment Services (as defined herein). Any terms not defined herein have the meaning given to them in the Terms of Service.
1. Costs
1.1 Partners agree to pay certain fees upfront based on specific service, package, or program selected.
1.2 Partners are responsible for setting the cost for the Adventure they intend to host (the “Adventure Cost”).
1.3 The Four types of Partner Costs are as follows:
– Plugin Fee (Cost for the use of the booking process whether on your Website or GoGuide Marketplace)
– Marketplace Fee (Cost for when we bring you business that comes through GoGuide Marketplace)
– Reservation Fee (Cost for when you use the Manual Booking option with your Admin Account)
– Processing Fee (Cost for the use of the Stripe System which handles all payment transactions)
1.4 It is up to the Partner to decide if the Adventurer or the Partner pays for the costs above.
1.5 The Company will collect the Costs/Costs/Fees charged pursuant to these Payment and Payout Terms and the Terms of Service. Where applicable, the Company may also collect taxes in respect of the Costs/Costs/Fees.
1.6 A Partners’ Payout for an Adventure will be the Adventure Cost less applicable Partners Costs/Fees and taxes. All transactions will be processed in USD.
1.7 Partners are responsible for paying any and all Costs/Fees that have incurred via your use of the Services. Unless otherwise provided Costs/Fees are non-refundable.